Now accepting Telehealth appointments. Schedule a virtual visit.

Concierge Medicine Specialist

Jeff Toll, MD Our Services Concierge Medicine

Jeff Toll, MD

Internal Medicine Physician located in Los Angeles, CA

If you want a doctor who provides personalized attention and always has time to talk to you about your concerns, time to get to know you and your family on a personal level, consider a concierge medicine program. From his Los Angeles-based practice, Jeff Toll, MD, offers concierge medicine services on an annual or monthly basis for patients who want more personalized, patient-focused care. Call or schedule a consultation online today to learn more about Dr. Toll’s concierge service and see if it’s right for you.

Concierge Medicine Q & A

What Is Concierge Medicine?

Concierge medicine, also known as boutique medicine or personalized healthcare, is a patient-centered approach that prioritizes your individual needs and wellness. It goes beyond the traditional healthcare model to provide you with a comprehensive, personalized, and convenient healthcare experience.

The Jeff Toll, MD Difference

Dr. Toll doesn't just practice medicine; he manages your health with a level of precision and accessibility that traditional models cannot match. Here is how he redefines the healthcare experience:

1. Personalized Attention

In the traditional volume-based medical system, patients are often treated as a set of symptoms in a crowded database. Dr. Toll intentionally limits his patient roster to ensure you receive Individualized Care. By knowing your history, lifestyle, and unique physiological markers, he treats you as a person, not a diagnosis. 

2. Direct Access

The frustration of "gatekeepers" and week-long waits for a return call is eliminated here. Dr. Toll provides Direct Access via phone, secure messaging, or email. Whether you have an urgent medical question on a weekend or need a quick clarification on a prescription, he is just a message away. This immediacy ensures that minor health concerns are addressed before they escalate into urgent issues.

3. Comprehensive Healthcare

His clinical scope is broad and integrated. From advanced diagnostics and Preventive Care to the sophisticated management of Chronic Diseases (such as hypertension, diabetes, or autoimmune disorders), he serves as your central medical hub. 

4. Longer, Unhurried Appointments

The "15-minute doctor visit" is a relic of the past at Jeff Toll, MD. Our members enjoy Longer Appointments—often lasting 30 to 60 minutes or more. This extra time is essential for in-depth discussions regarding complex health concerns, allowing us to explore the "why" behind your symptoms and ensuring that no question goes unanswered.

5. Proactive Preventive Care

Dr. Toll shifts the focus from "sick care" to true Healthcare. By utilizing advanced screenings, genetic markers, and routine lifestyle assessments, he emphasizes early detection. His goal is to identify risk factors for cardiovascular disease, metabolic shifts, and other conditions years before they manifest as physical symptoms, allowing for early intervention and better long-term outcomes.

6. Expert Coordination of Care

Navigating the world of specialists can be overwhelming. Dr. Toll acts as a Care Coordinator, a personal medical liaison. He doesn't just hand you a referral; his team can schedule the appointments, ensure the specialist has your complete medical context, and follow up to integrate findings into your overall care plan. This ensures a seamless, "closed-loop" healthcare experience.

7. Holistic Wellness Focus

Health is more than the absence of disease; it is the presence of vitality. Dr. Toll maintains a strong Wellness Focus, helping you optimize sleep, nutrition, stress management, and physical performance. Whether you are an executive looking to maintain peak mental focus or a parent wanting to remain active with your children, he partners with you to achieve your specific wellness goals.

Is Concierge Medicine Right for You?

Concierge medicine is a strategic investment in your future. It is ideal for individuals and families who recognize that their health is their most valuable asset and value:

A Dedicated Healthcare Partner: Having a physician who is as invested in your health outcomes as you are.

Accessible Healthcare: Eliminating the stress of waiting rooms and administrative delays.

Comprehensive Wellness Solutions: Moving beyond basic physicals toward total body optimization.

Efficiency: Streamlining medical visits and specialist coordination to fit a high-performance lifestyle.

Proactive Strategy: Utilizing the latest in medical science to prevent illness before it starts.

Nearby Areas Served

Century City
Westwood
Beverly Hills
West Los Angeles
Cheviot Hills


Schedule an Appointment

photo of Jeff Toll, MD

Become a Member

Membership benefits include:

  • Unlimited Visits
  • Unlimited labs, tests, EKG
  • 24/7 On-Call text Access via our App
  • Expedited access to top specialists
  • Longer visit times with no wait
  • Guaranteed same day visits (In office or Zoom)
  • Sameday nursing housecalls for sample (Blood, urine collection, COVID testing)
  • Physician Housecalls (4 per year)
  • Overseeing home nursing or home caregiving services
photo of Jeff Toll, MD

Membership Frequently Asked Questions

Are there additional fees such as “co-payments”?

No. There are no hidden fees, co-payments, or deductibles. However, for services outside of the concierge program, such as labs, medications, imaging, etc., your insurance company may impose these.

What if I have a pre-existing condition?

No member will be excluded on the basis of a pre-existing condition.

Does this replace my health insurance?

No. Dr. Toll’s membership program provides unparalleled primary care and urgent care access and services, but the fees do not cover hospitalizations, ER visits, labs, imaging, or medications. We are not an insurance company.

What if I don’t have insurance?

We recommend that all patients carry insurance for medications, imaging, specialists, and hospitalizations. However, you may still become a member of our practice without insurance. In fact, we can often arrange discounted labs and imaging for patients without coverage.

What if I get sick away from home?

As a member, we can use our electronic medical records system to send prescriptions when necessary, coordinate care, and securely share records with local physicians wherever you may be.

What happens in an emergency?

In a true emergency, call 911 immediately. After doing so, please notify Dr. Toll’s office. He will help expedite your care at the ER and assist in guiding your treatment during hospitalization.

Is membership only for when I get sick?

Absolutely not. Dr. Toll focuses on preventative care, wellness, and helping you establish and achieve long-term health goals.

How fast are phone calls and texts typically answered? Aren’t you busy?

Typically within about 10 minutes, unless he is in a room with another patient. Traditional primary care physicians often care for 2,500–3,000 patients and see approximately 20 patients per day. Our membership-based model limits the patient panel to less than 10% of that size, allowing significantly more time per patient.

Do you accept third-party insurance or Medicare?

No. The membership includes patient access and services not covered by insurance. However, labs, imaging, and medications are covered by your insurance as they normally would be.

Is there a tax advantage to membership?

Yes. Membership fees may be paid using pre-tax dollars from a Health Savings Account (HSA). Many clients also expense these fees through their businesses. Please consult your tax advisor for guidance specific to your situation.

What we offer

Services